Phone line ready for your appointment calls, online booking, patient contact CRM (administrative), professional website and domain — everything a medical or dental office needs to run smoothly. Note: this pack covers administrative use; medical records require a certified HDS host.
Per month, excl. VAT. No commitment, ready in 24h.
3 inbound to handle peak hours (morning, after-school). Auto-attendant: "Press 1 for appointments, 2 for emergencies, 3 for prescription renewal".
Booking widget on your website (compatible Doctolib, Maiia, Medadom or our own scheduler). Auto SMS/email reminders, reduced no-shows.
EspoCRM with template for medical offices: contact details, scheduled appointments, recall reminders. Note: for administrative use only — no medical records (HDS required).
Hosting + WordPress 1-click: practice presentation, hours, location, online booking. Modern design, mobile-ready, sovereign hosting.
Reception team picks up 3 simultaneous calls from patients. Auto-attendant routes appointments / emergencies / renewals. No phone overload.
11:00 — 4 cancellations: secretary opens CRM, sends an SMS to the waiting list. 4 slots refilled in 30 minutes.
Evening: 3 forgotten patients. Reminder list automatically generated. Personalized SMS sent in 1 click. No more missed appointments.
No. French law requires medical records to be hosted by an HDS-certified provider (Hébergement de Données de Santé). ODOIP is not currently HDS-certified. This pack is for the administrative side only: appointments, contact details, hours, billing. For your medical records, use a dedicated HDS solution like Doctolib Pro, Weda, or your software publisher.
Yes. The pack hosts your website but the booking widget can integrate Doctolib, Maiia, Medadom or any iframe-compatible platform. We can also offer a built-in scheduler if you prefer to stay sovereign.
Yes. Number portability is FREE for French numbers. Typical completion: 5 to 10 business days. Your new line is active during portability so you don't miss any calls.
GDPR fully applies. Hosting is in France, signed audit log, encrypted data. The CRM tracks consent and supports right-to-deletion. Documentation provided for your CNIL register.
Yes. CRM and phone are accessible via web (Chrome, Firefox) or mobile app, with multi-factor authentication. Granular permissions per profile (doctor, secretary, intern).
24-hour setup. Free migration. GDPR-compliant.
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